Why Choose Diamond Windows and Construction?

Diamond Windows and Construction was established in 1994.

Every company aspires to good customer service, and Diamond Windows and Construction takes pride in the fact that we are a small efficient company, operating mainly on customer recommendations and repeat work.

We are currently in the process of building up a portfolio of all our work, and we are pleased to arrange for potential customers to visit previous installations on site visits. It's true to say that in many instances our previous customers themselves are so delighted with our work that they are happy to accomodate accompanied site visits.

What it means fo you - the customer, to choose us:

Insurance backed guarantees.
A company usually demonstrates confidence in their workmanship by giving its customers a comprehensive written guarantee. If a fault covered by the guarantee should arise during the guarantee period, the company would usually undertake to rectify the problem at no aditional charge to the customer.

In an ideal world its as simple as that, however it's not always an ideal world out there! A contractor can never give an absolute assurance that in a few years time they will still be in business, and therefore be able to honour the original guarantee. There have been many cases in the past with unscrupulous companies providing guarantees that weren't worth the paper they were written on. It's not only unscrupulous companies you have to watch out for either - sometimes as simple as the critical illness or sudden death of a key director can often result in a company having to be wound up.

For this reason a professional contractor should always provide an insurance cover that will honour the original guarantee, in the unlikely event of the company ceasing to trade.

Building regulations compliance
Following changes to the Building Regulations which took effect from 1ST April 2002, the replacement of windows and doors now falls within the requirements of these regulations. In simple terms these regulations dictate that the householder must either apply for approval from Local Authority Building Control or use a contractor who is registered with a "competent Person Scheme", such as CERTASS or FENSA, that can allow contractors to self-certify there work. A condition of these regulations is that the installing contractor must give, or at very least, offer insurance cover to the householder against a breach, by the contractor, of the building regulations.

Diamond Windows and Construction are a fully registered FENSA contractor.

A uniquely personal service.
Ches overseas all projects from their conception to completion. You can contact Ches direct about ant queries you may have or for further information. You're never dealt with by a sales office, you always deal with the same person, every time. And in the unlikely event of any problems on site, or after completion, Ches is only ever a phone call away.

Pride in our work and customer satisfaction.
It goes without saying that we take great pride in our work, and it's for one of those reasons that we like our potential customers to come and visit one of our previous installations if at all possible. Customer satisfaction is paramount to us, and were proud to be able to say that most of our work comes from recommendations, or is repeat work from previous customers.